Returns & Exchanges
We want you to feel like a real Hottie in your gear, but if something isn't right, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that all limited edition drops and intimate apparel are final sale to maintain the highest hygiene standards.
Access the Portal
Visit our online Returns Center and enter your order number and zip code to pull up your purchase history.
Select Your Items
Choose the specific items you wish to return or exchange and provide a reason so we can keep improving the collection.
Print and Ship
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the package off at any authorized carrier location.
Get Refunded
Once our warehouse inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing